Informal Dispute Resolution Methods:

• Team or One-to-One Meetings: Facilitating open dialogues to uncover issues and work towards solutions, either within teams or between individuals.

• In-House Mediation: Offering a neutral ground with an internal mediator to help parties reach a mutually agreeable resolution.

• Individual or Group Training: Tailored training sessions to improve communication, conflict resolution skills, or specific job capabilities.

• Reorganising Teams: Adjust team compositions in consultation with those affected, aiming to enhance dynamics and efficiency.

• Job Crafting: Allowing employees the flexibility to shape their roles, leveraging their strengths and interests for increased satisfaction and productivity.

• Role Redesign: Modifying roles to better match organisational needs with employee skills, promoting a more effective work environment.

• Secondment Opportunities: Facilitating temporary roles in different departments or teams to broaden experiences and perspectives.

• Performance Improvement Plans: Implementing structured improvement plans with clear goals and timelines, supporting employees in enhancing their performance.

Formal Dispute Resolution Methods:

• Disciplinary Action: Undertaking formal steps, as per organisational policies, to address conduct breaches or performance issues.

• Settlements: Negotiate agreements to amicably resolve disputes, potentially including compensation or other terms, avoiding formal proceedings.

• Mediation through MBIE: Supporting a formal mediation process facilitated by an external mediator from the Ministry of Business, Innovation and Employment to find resolutions.